If you cannot find the file on the global site, contact the vendor or security installer who sold you the unit. They often have access to the "Dealer" portal where legacy firmwares are hosted.
: The first place to check would be the official website of the device's manufacturer. Most companies have a support or downloads section where you can find firmware updates for their products. ds-7104ni-sn p firmware
Download and run the on your laptop.
Visit the official Hikvision Global Portal or your specific regional site (e.g., Hikvision Europe or Hikvision USA). If you cannot find the file on the
: