Kepware The Installer Was Unable To Find Required Root Certificates | Exclusive

You can also use the Windows certutil tool to force the installation of a certificate via the (Run as Administrator) : certutil -addstore "Root" .cer Why This Happens

Ensure you are using the most recent version of the installer from the PTC Support Portal, as newer installers may contain updated signing methods. You can also use the Windows certutil tool

The error message typically occurs when installing PTC Kepware (including KEPServerEX or ThingWorx Kepware Server) on a Windows machine that lacks internet access or has disabled automatic Windows Updates . You can also use the Windows certutil tool

: Ensure your system isn't blocking certificate updates: You can also use the Windows certutil tool

For further assistance, users are encouraged to open a support ticket via the My Kepware portal download links