The fastest way to activate a new or inactive TopStar decoder using or Zamtel mobile networks is through the USSD shortcode: Dial *288# on your mobile phone.
An exclusive decoder for Zambia will not work in Kenya or Ghana because the channel frequencies differ. This guide focuses strictly on the Zambian model and the Airtel/Zamtel mobile money ecosystem used for payment.
| Step | Completed? | |------|-------------| | ☐ Purchased a Topstar decoder kit (DTT or DTH) | | | ☐ Installed antenna or satellite dish correctly | | | ☐ Connected decoder to TV using HDMI or AV cables | | | ☐ Inserted smart card correctly | | | ☐ Powered on decoder and performed channel scan | | | ☐ Enjoyed free trial period | | | ☐ Selected a bouquet (Nova, Basic, or Classic) | | | ☐ Made payment via mobile money, bank, or over-the-counter | | | ☐ Verified subscription is active (channels no longer scrambled) | | | ☐ Saved customer care contacts for future reference | |
: Full access to all channels, including premium sports and movie channels.