Netsupport School 15 !!exclusive!! Access

Students can raise a digital hand to ask for assistance without disrupting the rest of the class.

| Problem | Solution | |---------|----------| | Students not visible in Tutor Console | Check firewall – TCP port 5405 and UDP 5406 must be open. Also ensure the NetSupport Student service is running. | | Remote control lag | Reduce thumbnail quality in Settings → Display → Limit to 256 colors. Use wired Ethernet instead of Wi-Fi for the teacher PC. | | Chromebooks won't connect | Verify the NetSupport School Chrome extension is installed and version 15.0.0 or later. | | Cloud Bridge disconnects | Check that outbound HTTPS (port 443) is not being SSL-inspected by a proxy. Add *.netsupportcloud.com to the allow list. | netsupport school 15

Use the “Class Manager” to create named groups (e.g., “Period 1 – Biology”). You can import student names from an Excel CSV file. Students can raise a digital hand to ask

To understand the value of NetSupport School 15, it helps to look at a typical instructional hour: The Lesson Launch (Minutes 1–10) | | Remote control lag | Reduce thumbnail