: This indicates the software cannot communicate with the printer chip. Swap out your USB cable, try a different USB port (preferably a USB 2.0 port on the back of the PC motherboard), and verify that no other software (like the official Epson Status Monitor) is actively using the connection.
A: It exists in a legal gray area. It is not illegal to reset your own hardware, but doing so typically breaches the manufacturer's warranty and terms of service. resetter epson l6270