, woven around a character navigating the program to maximize their everyday spending. The Reward Revelation
Log in to the Askari Internet Banking portal or check your monthly statement to know your total points.
| Problem | Solution | | --- | --- | | Catalogue not loading | Clear app cache or update the Askari Mobile App. | | Item shows “Out of Stock” | Reward inventory is limited. Check back on the 1st of each month when stock is refreshed. | | Points deducted but no voucher | Wait 24 hours, then contact Askari with the transaction reference number from your app. | | Shipping address wrong | Contact customer service within 2 hours of redemption; after dispatch, it cannot be changed. |
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