Open your antivirus settings and look for or Whitelisting .
Security software often interprets unsolicited incoming remote desktop requests as threats and "actively refuses" them.
| Action | Purpose | |--------|---------| | Deploy AnyDesk via MSI with preconfigured firewall rule | Avoid manual errors | | Set AnyDesk service startup to Automatic (Delayed) | Ensure service starts after network stack | | Use AnyDesk’s “Install” mode, not portable | Ensures service persists | | Monitor with AnyDesk’s built-in connection log | Identify pattern of refusals |
: Corporate firewalls or proxies might be preventing outgoing or incoming AnyDesk traffic.