[patched] - Sc569-00 Ricoh
: Turn the machine off using the main power switch, wait for about 60 seconds, and turn it back on. Check Paper Compatibility : Ensure you are using standard office paper
| Step | Action | What to Look For | Suggested Fix | | :--- | :--- | :--- | :--- | | | Initial Reset | Turn off the main power switch, wait at least 30 seconds, and then turn it back on. | Often, this error can be a temporary glitch, and a simple restart can clear it. Check the device after restart. | | 2 | Check for Jams | Look for any small pieces of torn paper, labels, or debris inside the fusing unit area. | Use the machine's access panels to thoroughly inspect and remove any foreign objects. | | 3 | Inspect Gear Train | Remove the fusing unit and visually inspect the plastic gears connected to the pressure release motor for cracks, missing teeth, or wear. | A cracked gear is a very common culprit and will need to be replaced. | | 4 | Test the Motor | If your service manual allows, use an output check in Service Mode (e.g., SP5804) to command the motor to run and listen for abnormal sounds. | If the motor is silent, grinds, or stutters, it is likely faulty and needs replacement. | | 5 | Check Sensor & Connections | Locate the HP sensor for the pressure release mechanism. Check its actuator for breakage and ensure the sensor's connector is firmly seated on the board. | If a reseat doesn't help, the sensor or its wiring harness may be defective. | | 6 | Lubricate Moving Parts | On the gear train and moving shafts, apply a tiny amount of high-quality, plastic-safe lubricant (e.g., PTFE grease). | This can reduce friction, but this is often a temporary fix. The underlying mechanical issue will likely return. | sc569-00 ricoh
: This is typically a Type A Service Call (SC) code, meaning it will lock the machine and requires a specific reset procedure in service mode after the physical fault is addressed. Primary Causes : Turn the machine off using the main
In simpler terms, the printer detected a mechanical problem while trying to control the pressure within the fusing unit. The system repeatedly failed to confirm that a mechanical part had moved to its correct position. After multiple failed attempts, it triggers SC569-00 and halts operation to prevent potential hardware damage. Check the device after restart
: The motor responsible for moving the pressure rollers is defective or physically obstructed.
Once the underlying physical cause is repaired, the copier will often lock out operations until a technician manually resets the engine software flag using the system's Fusing SC Reset procedure on YouTube .
