Which are you using to run the tool? Share public link
Look at the top right of the application window to confirm your printer is detected in the dropdown menu. Locate the Clear Ink Counter section. download canon service tool v3600
Once your printer is in Service Mode, close all other printing applications and follow these instructions: Which are you using to run the tool
Ensure the printer is completely turned , but kept plugged into the power outlet. Once your printer is in Service Mode, close
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This is the most common error. It means the software cannot communicate properly with the printer.
The green power light should flash for a moment and then stay solid green. If the light stays solid green, your printer is successfully in Service Mode. If it flashes rapidly or shows an orange error light, turn it off and try again. Step 3: Running the Software